An SMS short code is a 5-6-digit phone number that is used by businesses to opt-in consumers to their SMS programs, and then used to send text message coupons, offers, promotions, etc. to those customers that had previously opted-in.
Do you want to collect feedback?
An SMS short code will enable you to conduct surveys is by using SMS. Send questions to your users and give them the platform to answer back and provide valuable feedback or information that you can use to make informed decisions